Welcome to Hedaiya ( A project of Globalink Empires & Eman Foundation) We respect your privacy and are committed to protecting the personal information of our students, parents/guardians, teachers, visitors, and other users.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our Website and services.
By using our Website or enrolling in our services, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use our Website and services, we may collect the following information:
When you contact us, register for classes, or enroll in our Quran education programs, we may collect:
Full name
Parent or guardian’s name, where applicable
Email address
Telephone or WhatsApp number
Country and general location
Student’s age or date of birth, where necessary for providing educational services
Information about the student’s Quran learning requirements, level, course, or preferences
Information provided through contact forms, registration forms, or other communications
Information provided when communicating with our teachers or support staff
We ask users to provide only information that is reasonably necessary for providing our services.
If you purchase our services, payments may be processed through third-party payment providers.
Depending on the payment method used, we may receive limited information such as:
Payment status
Transaction/reference number
Billing information
The last four digits or limited identifying information associated with a payment method, where provided by the payment processor
We generally do not store complete credit/debit card numbers or payment authentication information on our own servers. Payment information may be processed directly by our third-party payment providers according to their own privacy policies.
When you visit our Website, certain technical information may be collected automatically, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General Website usage information
Cookies and similar technologies
This information may be used to operate, secure, maintain, and improve our Website.
We may use personal information for purposes including:
Creating and managing student accounts
Registering students for Quran classes
Scheduling and managing lessons
Providing Quran education and related services
Communicating with students, parents, and guardians
Responding to questions and support requests
Processing payments and managing subscriptions or enrollments
Sending important service-related communications
Improving our educational programs and Website
Monitoring Website performance and security
Preventing fraud, abuse, or unauthorized access
Complying with applicable legal obligations
Sending promotional or marketing communications where permitted and, where required, with your consent
We do not sell your personal information to third parties.
Hedaiya provide Quran education to children and students under the age of 18.
Where appropriate, we encourage parents or legal guardians to register and manage services on behalf of their children.
If we need parental or guardian consent to collect or process a child’s personal information under applicable law, we will take reasonable steps to obtain that consent.
We aim to collect only information that is reasonably necessary to provide educational services and will not knowingly request unnecessary personal information from children.
Parents or legal guardians may contact us regarding their child’s personal information, including requests to review, correct, or delete information, subject to applicable law.
Where students are located in jurisdictions with specific children’s privacy requirements, additional safeguards may apply. For example, EU data protection rules provide additional protections for children’s personal data and may require parental consent in certain
Hedaiya may use third-party communication or video-conferencing services to conduct online Quran classes.
Depending on the technology used, these services may process information such as names, email addresses, account identifiers, technical information, audio, video, or chat information.
We recommend that students and parents avoid sharing unnecessary personal or sensitive information during online classes.
If classes are recorded, we will inform participants where required and explain the purpose of the recording.
We may provide relevant student information to teachers, instructors, administrators, technology providers, payment processors, hosting providers, communication providers, and other service providers where reasonably necessary to provide our services.
For example, a teacher may need access to a student’s name, course, learning level, and class schedule to conduct lessons.
Third-party service providers are expected to use personal information only for the purposes for which it is provided and to maintain appropriate security measures.
Our Website may use cookies and similar technologies to:
Keep the Website functioning properly
Remember user preferences
Understand Website traffic and usage
Improve Website performance
Maintain security
Measure the effectiveness of our services and marketing
You can control or disable certain cookies through your browser settings.
Where applicable law requires consent for non-essential cookies, we will request consent before using those cookies.
If you provide your contact information, we may occasionally send information about Hedaiya’s courses, promotions, educational programs, or services where permitted by applicable law.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in the message or contacting us.
Service-related communications, such as class confirmations, account notices, payment notifications, and important changes to our services, may still be sent when necessary.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure hosting, authentication procedures, encryption where appropriate, and limiting access to personal information to people who reasonably need it.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
Because Hedaiya may provide services to students internationally, personal information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.
Our Website may contain links to third-party websites, applications, payment providers, video-conferencing platforms, social media services, or other external services.
We are not responsible for the privacy practices of third-party websites or services.
We encourage you to review the privacy policies of any third-party services that you use through or in connection with Hedaiya.
Depending on where you live and the laws that apply to you, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permitted
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Lodge a complaint with an applicable data protection authority
Some rights may be subject to legal limitations or exceptions.
If you would like to exercise a privacy right, please contact us using the details provided below.
To request access, correction, deletion, or other action concerning your personal information, please contact us.
We may need to verify your identity before fulfilling certain requests in order to protect your information from unauthorized disclosure.
We will respond to legitimate requests within the period required by applicable law.
If we become aware of a security incident involving personal information, we will assess the incident and take appropriate steps to contain, investigate, and address it.
Where applicable law requires notification to affected individuals or regulatory authorities, we will provide such notification within the legally required timeframe.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.
We encourage you to periodically review this page for the latest version.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
By using the Hedaiya Website and services, you acknowledge that you have read this Privacy Policy.
Where applicable law requires specific consent for the collection or use of personal information, we will request that consent separately.
